From Seattle writer and consultant Matt Rosenberg...

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Hiding Out In Public

February 15, 2005

Just a few blocks east of the University of Washington campus in Seattle is a sleek, upscale shopping mall named University Village. It's a comfortable shrine to consumerism, in a largely well-educated and upper-middle class quadrant (NE) of Seattle. As it's not terribly far at all from the Laurelhurst neighborhood where Bill Gates III grew up, I'm tickled to see an Apple Store there. I was even more tickled to throw off the mighty yoke of Redmond the other day, and buy an Apple iMac G5, the sexiest computer alive. Aeroport Express wireless network gizmo, too.

So I'm not entirely a Luddite, even if I waited years too long to get a cable modem Net connection. But walking around U Village, I couldn't help but be struck by the modern affliction of distributed connectivity in public space.

Everyone, everywhere, was yammering into a cell phone. Or toting tiny iPods, the latest, greatest portable digital music devices, which you program with songs downloaded from your home computer, friends or Internet sites. And the coffeehouses in places like U Village? Why they're filled with people equally cut off from the social mileu.

Here, in the Seattle Times' Pacific Northwest magazine last Sunday, writer Julia Sommerfeld nails what it is that bothers me so much about all the Pod People.

"It looks like a library in here," (Seattle U. Sociology Dept. Chair Jodi) O'Brien says, scanning her neighborhood coffee shop, where at least half the customers stare into laptop screens. Others read newspapers or shuffle through paperwork. The only people talking seem to be in some sort of business meeting.

Cozy chairs are arranged for conversation, but people sit turned away from each other, likely chatting with other strangers online.

Even if that one lady who's looking around tried to strike up a conversation with the guy next to her, she'd have a hard time getting his attention. He's corked off the rest of the world with his iPod. Those telltale white earbuds announce: I've got 10,000 songs to render you mute.

"A lot of what people call socializing is really just public isolation," O'Brien says.

Here in Seattle we do a lot of things alone. We live alone: Two out of five households have a single occupant — one of the highest rates in the nation.

The article also contains this telling caption of several wired young students in a coffeehouse.

Huh? What did you say? At University Zoka coffee shop near the U. Village, socializing means sharing a table with friends but drowning them out with your own personal soundtrack. From left, University of Washington student Nick Hara plugs into his iPod, Perla Josué downloads music on her PowerBook and Fahm Saechao plays "R&B slow jams" on a portable CD player.

Device-driven isolation in public space began in earnest more than 20 years ago with broad adoption of the Sony Walkman portable cassette player/headphone unit. I still remember walking around Manhattan at the time, wondering if some decree had come from above that two out of every three people on the street should be plugged into these things. Now, with personal mobile technology light years ahead, the effect is felt more broadly.

I've got more than 1,500 actual record albums, and scads of CDs, not to mention several guitars. (Unlike most married guys, I haven't allowed my music to be banished to the basement. Our living room is where the music library stays; the TV/VCR/DVD agglomeration is in the basement family room). So it's safe to say I love music. I love food too, and am the cook in our family's household. I love to share food and music with friends and family.

But I personally would never disrespect food or music by ingesting them while walking down the street. As for cell phone conversations - other than, "I'm lost;" "I'm running late;" or "Hello AAA, I need roadside assistance" - they're an almost totally obnoxious, socially irredeemable phenomenon.

Be open to the world around you. The trilling of a bird, the rumble of a ferry's foghorn, the clatter of a freight train in the distance, the snatch of overheard conversation, the glance from a stranger, the casual remark of a passer-by or fellow pedestrian, with whom you might actually strike up a conversation and - even in socially chilly Seattle, against all odds - a friendship.

Public cocooning is a menace to society. We are becoming a nation of emotionally distant, socially inept twits, as we noisily celebrate the technological "advancements" which hasten our spiritual decline.

Posted by Matt Rosenberg at February 15, 2005 06:05 PM


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Comments:

I must admit Im guitly on all charges except the cellphone. I mostly text with it. My cd player, however, is with me constantly when im walking. Although most of the time im walking to a social function. I just find more often than not that the "glance from a stranger" makes me want to cross the street so I dont make eye contact on the street and the "causual remark from a passerby" usually involves wanting a few bucks for something "to eat" or wanting to bum a smoke. I love New York (really)

Posted by: daniel at February 15, 2005 07:44 PM

Daniel, you'll get no argument from me that it can get wearying dealing with street people, especially when you have no idea how great their need really is is; or if you entertain doubts about handouts; or if you simply (and legitimately) dislike having your space invaded peremptorily.

But an interesting thing happened to me in the neighborhood shopping district recently in West Seattle. A street drunk looking only somewhat tanked but very disoriented was coming toward me, and instead of brushing by as usual, I simply let myself be open to him. He asked not for money, but, "Where Am I," and it wasn't as ridiculous a question as it might sound, because the city is cut up by water and bridges and even sober folk new to town can end up way off track on the bus, or driving.

I steered him back to the bus stop with instructions on how to get back to where he wanted to go. And found myself thinking that if I didn't have to go pick up my kids at school, I would have actually bought the guy a cup of coffee and talked to him for a while.

Call it a mid-life crisis, but after doing a magazine piece on how people approach teaching spirituality to their children, and thinking about the whole idea of other-directedness, I realized that (among other things) it's important to be open to strangers in need, while still deploying judgement and skepticism.

Opportunities to do a small good deed (and this was small, certainly) often come at random, in public places. Plugged into an iPod or cell phone, I never would have given the guy a glance.

Posted by: Matt R. at February 15, 2005 11:07 PM

Matt, I sympathize with your desire for more cohesive, in-touch communities, but think your take on the negative effects of modern consumer technology are overly dour.

I don't have any figures or studies to back this up, but I would argue that technology may be bringing people closer together than walling them off from each other.

If those people in the coffee shops didn't have wireless laptops, they wouldn't necessarily be doing volunteer work at the local soup kitchen, they'd be stuck in a cubicle somewhere, even more walled off than they are now.

And they probably aren't IM'ing "other strangers", but a distant work colleague or friend whom they may otherwise not be in touch with.

Listening to an iPod on a bus isn't that far from reading a book. At least if you're listening to music, your eyes can still engage the environment and take stock of interesting things and people. Personally, I'd be more reluctant to engage someone obviously engrossed in a novel than to smile at someone with earplugs.

I'd also look to see what the effects are close to home. Sure people might zone out on the bus or while popping out at work for coffee, but are they ignoring neighbors and family in order to do so? In the case of teens, okay, maybe. I sure spent an inordinate amount of time on the phone and in front of the TV as a youth, much to my parents' chagrin. But you know what? I grew out of that.

People, I think, naturally gravitate towards face-to-face interactions as they get older. Technology gets subsumed into the background rather than taking the spotlight at the forefront. We all enjoy a cup of coffee with mom or a beer with the buddies. As with a lot of other things, it's about moderation.

Oh, and I know what you mean about Apple. Santa brought my wife a 12" iBook for Christmas, and we have been totally digging it. I'm a PC guy at heart, but have to say I am really impressed by that little machine, and the software Apple throws on it. As a music fan, have you tinkered with GarageBand yet? Awesome piece of software, that!

Posted by: Scott at February 16, 2005 03:12 AM

I like the U-Village.

It's clean and nice. It has a Ben and Jerry's. It has Barnes & Noble. My wife likes some of the kitchen stores. There are no bums either. The children who play by the water area like our dogs.

I like it. I'm all for consumerism.

Posted by: Guns and Butter at February 16, 2005 08:31 AM

Scott, I hear you. Moderation is the key word, I guess.

Like you, I'm excited about using the home recording studio software loaded onto my new Apple computer. Even maybe the iTunes package as well. But I'll be using that to burn special mix CDs for myself and my friends. I suppose I really ought to put the mixes on those little content-bearing modules that play on iPods, right? But then I'd have to buy an iPod first, and use it...in public!

Posted by: Matt R. at February 16, 2005 09:03 AM

There's an Isaac Asimov novel, "The Naked Sun" (the sequel to "I, A Robot"), that is set on a planet where humans have no (or extremely limited) personal interaction. Communication is generally accomplished by holograms and the use of personal robots. I've often wondered if we were headed in that direction.

I was in a coffee shop in Wallingford the other night with some friends. We were sitting around chatting and got a number of distressed looks from other patrons who seemed disturbed that we were making noise, while they were reading or staring at their puter screens. Maybe it is time to unhook from the Matrix, at least a little bit.

Posted by: Steve at February 16, 2005 11:19 AM

What's wrong with the Matrix?

I like being plugged into the Matrix. Makes me fat, happy and dumb!

If I wanted to stay thin, depressed and edgy, I wouldn't have immigrated.

Posted by: Guns and Butter at February 16, 2005 07:34 PM

Wow Matt, you are attracting confessions from this spiritual piece you've written, do I sense a calling? Seriously though, I have always admired the Washington Athletic Club's policy of no-reservation, round lunch tables with a big lazy susan in the middle to hold condiments. They are "conversation tables" where anyone can go and have a great social time of it. Cel phone? Take that call in the lobby. Maybe it is an outpost, a bastion, but something tells me even Brother Na would unplug from his neural net long enought to like it - maybe next week...

Posted by: P. Scott at February 16, 2005 09:28 PM

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